Privacy Policy for Muse Income Tax

Last Updated: April 2, 2025

At Muse Income Tax (“we,” “us,” or “our”), located at 15900 W McNichols Rd, Detroit, MI 48235, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with our tax and CFO advisory services, and it outlines our compliance with applicable A2P (Application-to-Person) messaging regulations.

1. Information We Collect

Personal Information:

We may collect personally identifiable information that you voluntarily provide to us, such as your name, address, phone number, email address, financial data, and any other details necessary to provide our advisory services.

Non-Personal Information:

We may automatically collect non-personal data through cookies, web beacons, and other tracking technologies. This information can include your IP address, browser type, operating system, and browsing behavior on our website.

Communication Data:

If you opt-in to receive updates or notifications via SMS or other A2P messaging services, we will collect and store your mobile phone number and any preferences related to such communications.

2. How We Use Your Information

Service Delivery: To provide, maintain, and improve our tax and CFO advisory services. Customer Support: To respond to your inquiries and provide customer service. Marketing & Communication: To send you information about our services, updates, or promotions. If you consent to receive SMS or A2P messages, these communications will be sent in compliance with applicable A2P regulations. You may opt out at any time by following the instructions provided in those messages. Compliance & Legal Obligations: To comply with applicable laws, regulations, and internal policies, including tax and financial reporting requirements.

3. A2P Messaging Compliance

We utilize A2P messaging to communicate important updates, appointment reminders, and service-related notifications. By opting in:

You consent to receive automated messages from us. All such messaging complies with the relevant A2P regulations and guidelines. Each message will include instructions on how to opt out of receiving future messages. To stop receiving these messages, follow the opt-out instructions provided or contact us directly.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third-party vendors who assist in our business operations, subject to confidentiality agreements. Legal and Regulatory Authorities: When required by law or to protect our rights. Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement a variety of security measures to safeguard your personal information from unauthorized access, use, or disclosure. These include encryption, access controls, and secure data storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of our website.

8. International Data Transfer

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the U.S. where data protection laws may differ from those in your jurisdiction.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights or if you have any questions about our privacy practices, please contact us using the details provided below.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete the information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.